A: If an item you are listing for hire has flexible sizing - say it has a lot of stretch or is a loose fit - the best way to maximise exposure is by creating a separate listing for each different size the garment will fit. So say you have a Camilla Kaftan that's practically [...]
Category: Lender Handbook
What’s The Go With Return Satchels?
Q: Do I have to include a return satchel with my hire?A: Yes When we went about our business of conducting extensive market research several years ago, we found that setting a shipping fee at anything beyond $14.95 as an extra on the hire fee makes borrowers say C I A O to hiring from [...]
Shipping 101
You’ve got an order - amaze balls. Now it’s time to make sure that you get it to your Borrower on time for their big event. Many borrowers are hiring for a very special event so the last thing you want is a dress emergency and your dress turning up a day late. The Volte [...]
Try ‘Trying it on’
So it turns out renting a dress is an emotional decision. We’re not saying it’s life or death but when it’s for a big event no one wants a wardrobe malfunction. The Volte squad encourages lenders to offer borrowers a try on service. Statistically this is shown not only to increase sales short term but [...]
Light reading – The Volte Code of Conduct
We know how much everyone loves talking about rules. Most people can't wait to flip through the newest Apple terms of use. "Awesome another iTunes update - yes I agree you can have my first born child". To help out our new users we've pulled together a quick summary of the most important 'Dos' and [...]
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